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Wednesday, August 30, 2006

GDS

First, the good news: We're now listed in the "Global Distribution System," which is what all travel agents use, including Orbitz, Expedia, and Travelocity.

Now the bad news: In Orbitz, if you search for hotels in Lititz, we're on the bottom of the second page! And we're the only "hotel" listed that is actually in Lititz!

But wait, it gets better.

None of the photos show up, the map shows us being a mile from where we actually are, it doesn't display the cottages, and it asks if you want a smoking room or a handicap-accessible room, even though we don't provide either!

And I paid a lot of money for this.

I think we're listed so low because Orbitz "assigned" us a two-star rank, presumably because we don't offer many amenities--just a clean, comfortable room in a knock-your-socks-off building. But perhaps I could take some creative license with those amenities, since there's no strict definition:

  • That creek running through the property could be called a "swimming pool."
  • The quarter-mile track might qualify as a "fitness center."
  • The dining room can be used as a "conference room" or, better yet, a "business center."
  • We include a loofah sponge and rubber ducky with the whirlpool baths, so that's "spa services."
  • I can be the "concierge," since I'm usually just hanging around giving out useless facts, anyway.
  • Plus I've been toying with the idea of offering a continental breakfast in the Paymaster's Office, so that's "room service."

Not sure how I can include "restaurant," but with a little creativity (and absolutely no actual work), I think I could provide every amenity offered!

Expedia is a similarly mixed bag--if you search on Lititz, we're the only result., but if you search on Lancaster, we don't show up at all.


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